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Shipping

How long will my order(s) take to arrive?

We aim to deliver your item(s) with courier as soon as we can from the date of order received and payment confirmed. We expect you to receive your order within 5-7 working days after courier pickup.

Shipping Process
2-3 working day – Process Order
3-5 working day – Shipping Time

Important Notice:
Please note that we will not be processing any orders during weekend & public holidays.

Do I need to sign the order?

All purchases are insured against theft and accidental damage whilst in transit from 13industrial.com to your shipping address, thus requiring a signature upon receipt.

We are unable to redirect orders once items have been dispatched, so please ensure there is someone who can receive your order at the specified shipping address

How can I track my order?

You will receive an email from us when your item has been shipped. Simply click on the link in the email and you will automatically be redirected to Account > Orders.

What are the shipping cost?

Yes. For 13industrial.com items, a shipping fee may be applied if your total purchase cost is below a USD$100.00 order value.

Above USD$100.00 order value will entitled FREE shipping

Do I have to pay to any import fee or VAT?

In event of any import fees charged by the courier, although rare, 13industrial.com will responsible.

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